RETURN & REFUND POLICY

It is our business to maintain long-term relationships with clients. We are, therefore dedicated to following through with our service until full customer satisfaction is achieved. We understand that each client's needs are unique, so we are ready to deal with any problems that arise.

If, for any reason, you are unhappy with your purchase, please contact us immediately at sales@eurocentrichandbags.com. We will instruct you where to return your bag(s). Do not return to sender. You must contact us before returning any items in order to receive a refund or exchange. Bear in mind that we are always here to help you make your shopping experience fabulous. Call or email whatever happens.

Return/exchange with us is very simple. These are the steps that you would take

• Contact us at sales@eurocentrichandbags.com before you ship any returned merchandise.
• Return your merchandise within 7 days of receipt at your expense.
• Provide us with a tracking number so we can track online the returned merchandise.

**The customer is responsible for return shipping fees.

You must send your returned package via courier of your choice at your own expense to us and provide us with a tracking number in order for an exchange/refund to be issued. Merchandise must be in "new and unused condition" to be acceptable for refund or exchange. Upon receipt and acceptance of your return, Eurocentrichandbags.com will refund your purchase price less shipping cost in the same form in which payment was received (i.e. refunded on your credit card) and may take up to 7-14 business days after receipt of the goods to show up on your credit card statement.